What’s Included in Maintenance Requests
On top of all the options that are included in your package, we offer an allotted amount of hours per month (based on your package) that can be used for any of the following requests:
- Updating text on a page or blog post
- Adding a new page or blog post
- Replacing or adding an image to a page or blog post
- Replacing or adding a video to a page or blog post
- Updating text-size, font-family, line-height, or any other text change
- Updating the color of text, buttons, pages, etc.
- Technical assistance (you need help doing something yourself on the website)
- 1-on-1 training (via Skype)
Update hours roll over for up to two months. After that, unused hours are negated.
For example, if you’re on the Basic plan and you don’t use your hours in Month 1, you will have 2 hours in Month 2. If by Month 3 you have not used your hours in Month 1 or 2, you will have 3 hours available in Month 3. If these are not used by the end of Month 3, your hours will reset. In this case, you would have 1 hour in Month 4.
If you still need maintenance work beyond your allotted number of hours per month, we offer discounted rates for additional hours (as shown in the table above).
- Web hosting plans are available. Instead of purchasing your web hosting plan directly, you can purchase web hosting along with your maintenance plan. We will then manage your web hosting account as well. Web hosting add-on pricing is as follows:
- Basic Shared Hosting (best for small to medium size websites) – $25/month
- Premium Shared Hosting (best for small to medium size website concerned with speed) – $50/month
- Dedicated Hosting (best for large sites or those concerned with top performance/speed) – $200/month
If you’re interested in on-page SEO, please contact us for a quote. Pricing depends largely on the size of your website and how often you update content. On-page SEO includes checking for crawl errors, creating sitemaps, optimizing page titles, meta descriptions, and alt tags.
If you’re interested in content creation, we create content for your web pages, call-to-actions, blog posts, PDFs and more. Please contact us for more info.